Dubai eGovernment's SMS initiative

Dubai eGovernment's mDubai service, an innovative channel for communication between customers and Government departments via Short Messaging Service (SMS), has added two new SMS "pull" services and five SMS "push" services from the Dubai Department of Economic Development (DED).

The "push" service is designed to provide customers information from various Government departments through SMS, whereas the "pull" service requires customers to initiate a communication by sending a keyword along with the parameter to the Dubai eGovernment short code 4488, in order to receive an instant response to their inquiry

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